SFB 1187 ›Medien der Kooperation‹ an der Universität Siegen

A04 - Normal Interruptions of Service. Structure and Change of Public Infrastructures

 

Principal Investigators:

Prof. Dr. Jörg Potthast

Researchers:

Dr. Stefan Laser

Associated Researchers:

       Dr. Tobias Röhl

       Dr. Siri Lamoureaux

 

Using public transport as an exemplary case, the project investigates media and modes of cooperation in situations of infrastructural breakdown. Analyzing technical breakdowns reveals how infrastructures and publics are related. In doing so, a plurality of normative orders and their mediation by and for different actors is made visible.

While the first phase focused on the operational practices of dealing with disruptions, the second phase traces the temporal extension of transportation management. Making use of digital data practices transportation management is increasingly temporally extended to the prelude and aftermath of disruptions. Accordingly, three temporal modes of transportation management will be analyzed in the second phase: before, during and after the breakdown. Before disruptions occur, we find anticipating sensory media allowing to detect disruptions at an ever earlier time. During disruptions passengers are informed about delays almost instantaneously via apps on their smartphones. The time after the disruption is prolonged even further by new digital means of customer complaint and automated collection of data allowing organizations to evaluate and readjust their own practices. The project investigates the interplay of these different modes of dealing with disruptions scrutinizing the heterogeneity of normative orders.

Flyer

Project Abstract (german)

 

Publications

Featured

 

Gießmann, Sebastian, Tobias Röhl, und Ronja Trischler, Hrsg. 2019. Materialität der Kooperation. Wiesbaden: Springer VS.

Publications

Forthcoming

Laser, Stefan, eds. 2022. “Verschwendung handhaben. Über Energie, Ressourceneinsatz und infrastrukturelles Erfahrungswissen in der Recycling- und Schienenindustrie.” In Nachhaltig(e) Werte schaffen. Arbeit und Technik in der sozial-ökologischen Transformation, edited by Barth, Thomas; Jaeger-Erben, Melanie; Jochum, Georg and Lorenz, Stephan. Weinheim: Beltz/Juventa.
Potthast, Jörg, eds. 2022. “Socio-material practices in irritating situations*.” In Materiality of Cooperation, edited by Gießmann, Sebastian; Röhl, Tobias and Trischler, Ronja. Wiesbaden: Springer VS.
Potthast, Jörg, eds. 2022. “Lost and Found, Followed by a Discussion On Critique With Deutsche Bahn.” In A Book of Exercises in STS. On Futures and Designs of Collective Life, edited by Park, Sung-Joon and Rottenburg, Richard. Manchester: Mattering Press.
Potthast, Jörg, eds. 2022. “Innovation and Desaster.” In Handbook on Innovation Research, edited by Blättel-Mink, Birgit and Schulz-Schaeffer, Ingo und Windeler, Arnold. Basingstoke: Palgrave MacMillan.
Potthast, Jörg, eds. “Mobilitätskrisen und Große Technische Systeme.” In Handbuch Sozialwissenschaftliche Verkehrs- und Mobilitätsforschung, edited by Canzler, Weert; Haus, Juliane; Knie, Andreas and Ruhrort, Lisa. Wiesbaden: VS Springer.
Röhl, Tobias. 2022. Verteilte Zurechenbarkeit. Die Bearbeitung vom Störungen im Öffentlichen Verkehr. Frankfurt am Main: Campus.

2021

Potthast, Jörg, eds. 2021. “Innovation und Katastrophe.” In Handbuch Innovationsforschung, edited by Blättel-Mink, Birgit; Schulz-Schaeffer, Ingo and Windeler, Arnold. Wiesbaden: VS Springer. https://doi.org/10.1007/978-3-658-17671-6_27-1.
Potthast, Jörg. 2021. “Lost and Found: Transforming Assistance at Digital Deutsche Bahn.” Working Paper Series Collaborative Research Centre 1187 Media of Cooperation (No. 19). https://www.mediacoop.uni-siegen.de/de/publikationen/.

2020

Coletta, Claudio; Röhl, Tobias and Wagenknecht, Susann. 2020. “On time: temporal and normative orderings of mobilities.” In Mobilities 15 (5), 635-646. https://doi.org/10.1080/17450101.2020.1805958.
Coletta, Claudio; Röhl, Tobias and Wagenknecht, Susann. 2020. “On Time.” Special Issue, Mobilities 15 (5). https://www.tandfonline.com/toc/rmob20/15/5.
Röhl, Tobias, eds. 2020. “From structure to infrastructuring? On transport infrastructures and socio-material ordering.” In Material Mobilities, edited by Jensen, Ole B.; Lassen, Claus and Lange, Ida, 16-31. New York: Routledge.

2019

Gießmann, Sebastian; Röhl, Tobias and Trischler, Ronja, eds. 2019. “Materialität der Kooperation.” Materialität der Kooperation, edited by Gießmann, Sebastian; Röhl, Tobias and Trischler, Ronja. Wiesbaden: Springer VS. //www.springer.com/de/book/9783658208042.
Korn, Matthias; Reißmann, Wolfgang; Röhl, Tobias and Sittler, David. 2019. Publics of Infrastructures – Infrastructures of Publics. Wiesbaden: Springer. https://www.springer.com/de/book/9783658207243.
Korn, Matthias; Reißmann, Wolfgang; Röhl, Tobias and Sittler, David, eds. 2019. “Infrastructuring Publics: A Research Perspective.” In Infrastructuring Publics, edited by Korn, Matthias; Reißmann, Wolfgang; Röhl, Tobias and Sittler, David, 11-47. Springer VS. https://doi.org/10.1007/978-3-658-20725-0_2.
Potthast, Jörg, eds. 2019. “Medienpraktiken in irritierenden Situationen.” In Materialität der Kooperation, edited by Gießmann, Sebastian; Röhl, Tobias and Trischler, Ronja. Wiesbaden: Springer VS. https://doi.org/10.1007/978-3-658-20805-9_14.
Potthast, Jörg. 2019. “Fehlermeldung und Elitenversagen am Beispiel des Öffentlichen Verkehrs.” In Diagonal 40, 221-243. https://doi.org/10.14220/9783737009980.221. 2019_Fehlermeldung.pdf.
Röhl, Tobias, eds. 2019. “Making failure public. Communicating breakdowns of public infrastructures.” In Infrastructuring Publics, edited by Korn, Matthias; Reißmann, Wolfgang; Röhl, Tobias and Sittler, David. Wiesbaden: Springer VS. https://doi.org/10.1007/978-3-658-20725-0_10.

2017

Potthast, Jörg, eds. 2017. “The sociology of conventions and testing.” In Social Theory Now, edited by Benzecry, Claudio; Krause, Monika and Reed, Isaac Ariail, 337-360. Chicago: UP. https://www.degruyter.com/document/doi/10.7208/9780226475318-013/html.
Potthast, Jörg, eds. 2017. “Reflexionen zur Ökologie sichtbarer und unsichtbarer Arbeit.” In Susan Leigh Star. Grenzobjekte und Medienforschung, edited by Gießmann, Sebastian and Taha, Nadine, 313-322. Bielefeld: transcript. https://doi.org/10.14361/9783839431269-013.
Röhl, Tobias. 2017. “Infrastrukturen der Störung.” Zeitschrift für Theoretische Soziologie 6 (1): 103–109. https://www.beltz.de/fachmedien/soziologie/zeitschriften/zeitschrift_fuer_theoretische_soziologie/article/Journal.html?tx_beltz_journal%5Barticle%5D=36688&cHash=f3da3a961a0af22eac7ca7833ac0e261.
Röhl, Tobias. 2017. “Auf der Suche nach Störungen im System.” Bahn-Manager 6: 116-117.

Sections and Projects

Coordination