B06 - Un-/desired Observation in Interaction: “Intelligent Personal Assistants” (IPA)
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Prof. Dr. Wolfgang Ludwig-Mayerhofer (formerly)
Tim Moritz Hector
Dr. Christine Hrncal
In the first phase, the project examined publication practices and discursive / practical demarcations drawn by young people in dealing with Social Media from the perspective of producing 'requested' attention and avoiding 'unsolicited' observation. The analysis mainly focused on argumentatively shaped "orders of justification" in the sense of Boltanski and Thévenot, and thus a case of mutual production of cooperation under problematic media‐related conditions.
Based on this in the second phase the project investigates how stationary "Intelligent Personal Assistants (IPA)" with "Voice User Interfaces" (VUI) are integrated by domestic users into their verbal interaction and everyday practices and negotiated in situ against a background of tensions between requested/required responsiveness and problematic observation/utilization of linguistic input. Complementary to this, the project aims to gain insights into the black box behind the commercial VUI with the help of experts in the institutional processing and exploitation of such data – also in connection with digital methods.
Englert, K., Waldecker, D., & Schmidtke, O. (2019). Un/erbetene Beobachtung: Bewertung richtigen Medienhandelns in Zeiten seiner Hyper-Beobachtbarkeit. In J. Kropf & S. Laser (Eds.), Digitale Bewertungspraktiken: Labore der Grenzziehung in vernetzten Welten (pp. 215–236). Wiesbaden: Springer VS.