EDUCATION

University of North Carolina Ph.D. 1980

Texas Christian University B.A 1974

PROFESSIONAL EXPERIENCE

Teaching and Administration

2015/16, 2017/18 Area Head, Sloan’s Behavioral and Policy Sciences Area

2014-2015 Secretary, MIT Faculty

2007-2012 Massachusetts Institute of Technology, Cambridge, MA. 

Sloan School of Management: Deputy Dean.

1980-Present Massachusetts Institute of Technology, Cambridge, MA.

Sloan School of Management: Sloan Distinguished Professor of Management, 1999 to present; Associate Professor of Management Communication and Information Studies, 1991-1999  (tenure granted, 1994); Lecturer and Sr. Lecturer, 1984-1991.  Writing Program, Department of Humanities: Assistant Professor and Coordinator, Sloan Communication Program, 1980-1984.

Summers Helsinki School of Economics, Helsinki, Finland.

1989, 1990, Taught management communication in the International MBA and BBA

1992, 1995 programs

Outside Professional Activities

2006-2018 Member, Board of Directors, Hagley Museum and Library

• communication
• information technology use
• business history
• standard setting

Selected Books

JoAnne Yates and Craig N. Murphy, Engineering Rules: Global Standard Setting Since 1880 (Baltimore, MD: Johns Hopkins University Press, 2019).

JoAnne Yates, Structuring the Information Age: Life Insurance and Information Technology in the 20^th Century (Johns Hopkins University Press, 2005).

Control Through Communication:  The Rise of System in American Management, Johns Hopkins University Press, 1989.  Paperback edition, 1993. 

Selected Articles

Melissa Mazmanian, Wanda J. Orlikowski, and JoAnne Yates, “The Autonomy Paradox: The Implications of Mobile Email Devices for Knowledge Professionals,” Organization Science 23:5 (September-October 2013), pp. 1337-1357.

Wanda J. Orlikowski and JoAnne Yates, “Genre Repertoire: Examining the Structuring of Communicative Practices in Organizations,” Administrative Science Quarterly, 39 (1994), 541-574.

JoAnne Yates and Wanda J. Orlikowski, “Genres of Organizational Communication:  A Structurational Approach to Studying Communication and Media,” Academy of Management  Review, 17 (April 1992), 299-326.